panalo.999 TTEC Digital (PRNewsfoto/TTEC Holdings, Inc.) DENVER , Dec. 16, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC ), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions from TTEC Engage and TTEC Digital , today announced that TTEC Digital has been recognized as the Cisco Reimagine Customer Experiences Partner of the Year – Americas. "In collaboration with Cisco, TTEC Digital is helping industry leaders in banking, healthcare, insurance, government services, and more improve their customer experiences with a strong mix of CX strategy and technology. We are honored to be recognized by Cisco for our shared success and look forward to continued partnership," said John Wolf , global Cisco lead at TTEC Digital. In FY24, TTEC Digital achieved significant milestones with Cisco including a 44% year-over-year growth in bookings. Cisco also recognized TTEC Digital for providing targeted training and certifications, expanding into the Cisco commercial space with a focus on Webex Enterprise Contact Center solutions, and developing new services such as WxCC Jet and InteractionSync for Cisco Webex Contact Center. Announced at WebexOne , the Cisco Reimagine Customer Experiences Partner of the Year award recognizes the partner who has had the most success selling and implementing Webex Contact Center solutions to help clients deliver best-in-class customer experiences. TTEC Digital has partnered with Cisco for more than 20 years and was the first partner to take Cisco Contact Center to the cloud. As a five-time Cisco partner of the year winner, TTEC Digital has a strong track record of continuously delivering innovation, leadership and best practices to clients in conjunction with Cisco. To learn more, visit https://ttecdigital.com/partners/cisco . About TTEC TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ: TTEC) is a leading global CX (customer experience) technology and services innovator for AI-enabled digital CX solutions. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-gen digital technology, the Company's TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI and analytics solutions. The Company's TTEC Engage business delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back office, and fraud prevention services. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The Company's employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more visit us at https://www.ttec.com . Media Contact: Meredith Matthews meredith.matthews@ttec.com +1 281-770-2566 View original content to download multimedia: https://www.prnewswire.com/news-releases/ttec-digital-wins-cisco-reimagine-customer-experiences-partner-of-the-year--americas-302332643.html SOURCE TTEC Holdings, Inc.

Stock market today: Tech stocks and AI pull Wall Street to more recordsThe Rams get 4 field goals to beat the 49ers 12-6 in a sloppy gameTo lure Juan Soto, Mets created a video of his statue outside Citi Field next to Tom Seaver's NEW YORK (AP) — The New York Mets wanted Juan Soto to know his future with them could be set in stone. When the free agent outfielder traveled to owner Steve Cohen’s house in Beverly Hills, California, for a presentation last month, the team unveiled a video that included an image of a future Soto statue outside Citi Field, next to the one erected of franchise great Tom Seaver. Soto put on a New York Mets jersey and cap for the first time Thursday after his record $765 million, 15-year contract was finalized and talked about what made the difference in his decision. Bill Belichick 'always wanted' to give college coaching a try. Now he will at North Carolina New North Carolina football coach Bill Belichick said he had long been interested in coaching in the college ranks. But it had never worked out until now, as he takes over the Tar Heels program. Belichick led the New England Patriots to six Super Bowl titles during a 24-year run there that ended last year. Belichick's five-year deal pays him $10 million in base and supplemental salary per year. It is guaranteed only for the first three years, including for buyout purposes. There is also up to $3.5 million in annual bonuses. Wander Franco's sex abuse trial has been postponed 5 months PUERTO PLATA, Dominican Republic (AP) — The trial against Tampa Bay Rays shortstop Wander Franco, who has been charged with sexually abusing a minor, sexual and commercial exploitation against a minor, and human trafficking, has been postponed until June 2, 2025. Dominican judge Yacaira Veras postponed the hearing Thursday at the request of prosecutors because of the absence of several key witnesses in the case. Franco’s lawyers asked the court to reconsider the postponement, arguing Franco must report to spring training in mid-February. The judge replied that Franco is obligated to continue with the trial schedule and his conditional release from detainment. LeBron James ruled out of Lakers' game at Minnesota on Friday with foot soreness LOS ANGELES (AP) — LeBron James has been ruled out of the Los Angeles Lakers’ game at Minnesota on Friday night due to soreness in his left foot. James will miss his second straight game when the Lakers return from a four-day break to face the Timberwolves. The top scorer in NBA history was away from the team this week with an excused absence attributed to “personal reasons,” coach JJ Redick said Wednesday. It’s unclear whether James will even make the quick round trip to Minnesota before the Lakers’ next game at home against Memphis on Sunday. Rape investigation that Swedish media say focused on Kylian Mbappé has been closed STOCKHOLM (AP) — Swedish prosecutors say they have dropped a rape investigation that was launched in connection with soccer star Kylian Mbappé’s visit to Stockholm in October. In a statement, lead investigator Marina Chirakova says there is not enough evidence to continue the investigation into the allegation at a hotel. Prosecutors never publicly named the suspect in the investigation but some Swedish media reported it was Mbappé. The Real Madrid striker visited Stockholm in October during a break in the Spanish league. At the time, Mbappé’s legal team dismissed those reports as false. Travis Hunter, the 2-way standout for Colorado, is the AP college football player of the year BOULDER, Colo. (AP) — Colorado two-way standout Travis Hunter is The Associated Press college football player of the year. Hunter received 26 of the 43 votes from a panel of AP Top 25 voters. Boise State tailback Ashton Jeanty finished second with 16 votes, and Arizona State running back Cameron Skattebo received one vote. A throwback player who rarely left the field, Hunter had 92 catches for 1,152 yards and 14 touchdowns as a receiver. He had four interceptions and 11 passes defensed as a shutdown corner. Hunter helped the the 20th-ranked Buffaloes to a 9-3 record and an appearance in the Alamo Bowl against BYU. 2034 World Cup visitors will live in 'a bubble' and not see real life, Saudi rights activist says LONDON (AP) — A Saudi human rights activist says soccer fans visiting Saudi Arabia for the 2034 World Cup will live in a “bubble” that doesn't reflect real life there. Lina al-Hathloul is a London-based activist whose sister was jailed in Saudi Arabia then banned from travel after campaigning to end a ban on women driving. When FIFA confirmed the kingdom as the 2034 tournament host on Wednesday its president Gianni Infantino acknowledged “the world will be watching” for positive social change. Al-Hathloul says western people “will be very safe” at the World Cup but "will see a bubble of what Saudi Arabia is.” Team claims NASCAR rescinded approval to buy new charter unless federal antitrust suit is dropped CHARLOTTE, N.C. (AP) — A new court filing says NASCAR rejected Front Row Motorsports’ agreement to purchase a charter from Stewart-Haas Racing unless the team and 23XI Racing dropped their federal antitrust lawsuit against the stock car series. Front Row and 23XI rejected NASCAR's new revenue sharing agreement and have gone to court. NASCAR now says it will move forward in 2025 with 32 chartered teams and eight open spots, with offers on charters for Front Row and 23XI rescinded and the SHR charters in limbo. Indian teen Gukesh Dommaraju becomes the youngest chess world champion after beating Chinese rival NEW DELHI (AP) — Indian teenager Gukesh Dommaraju has become the youngest chess world champion after beating the defending champion Ding Liren of China. Dommaraju, 18, secured 7.5 points against 6.5 of his Chinese rival in Thursday's game which was played in Singapore. He has surpassed the achievement of Russia’s Garry Kasparov who won the title at the age of 22. Dommaraju is now also the second Indian to win the title after five-time world chess champion Viswanathan Anand. The Indian teen prodigy has long been considered a rising star in the chess world after he became a chess grandmaster at 12. He had entered the match as the youngest-ever challenger to the world crown after winning the Candidates tournament earlier this year. Hojlund scores twice for Man United to beat Viktoria Plzen 2-1 in Europa League, Tottenham held 1-1 Rasmus Hojlund scored twice after coming off the bench and Manchester United rallied to beat Viktoria Plzen 2-1 in the Europa League. The Denmark striker netted in the 88th minute after collecting Bruno Fernandes’ pass off a free kick to seal the victory. Hojlund came on in the 56th and scored an equalizer six minutes later. Totenham was held 1-1 at Rangers and Lazio tops the standings after a 3-1 win at Ajax. In the Conference League a youthful Chelsea lineup made the most of a long trip to Kazakhstan by beating Astana 3-1 to stay perfect in the third-tier competition.

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The Titans currently are seventh in the NFL draft order and surely headed toward a top-10 pick. It is going to be a surprise if the Titans don’t sign a quarterback in free agency or draft one early. But it appears Will Levis’ future still is in Tennessee. “He’s got a whole lot of things in front of him that he can still reach ,” Titans coach Brian Callahan said, via Terry McCormick of Titan Insider. “There’s a lot of things I think he’s getting better at and plenty of things that I think he still continues to have to get better at. So that evaluation for him is ongoing. It’s not anything that’s going to—the end of the season likely doesn’t stop it. There’s plenty of things that he’s going to take from this experience that will make him better moving forward from here, too.” The Titans traded Malik Willis, a third-round pick in 2022, to the Packers in August. They drafted Levis in the second round in 2023, and he has started 19 games in two seasons. Levis is 5-14 with 20 touchdowns and 13 interceptions. “Will’s very coachable, and he’s open to trying to improve everything about his game, and he attacks it with an intensity and an enthusiasm that I think he needs to get better, and those are the things that I’m excited about,” Callahan said. “And hopefully, as the season ends at some point here, and you get a chance to reflect and look back, there’ll be more things that we can very specifically spell out that he has to improve on and then how to improve on them. It’s really easy to critique and tell him you’ve got to improve on these things. But the idea is to have a plan and a process to help improve those things that are specific.” Levis gets the final four weeks to show that he deserves a shot to be QB1 in 2025.US to require passenger vehicles to sound alarms if rear passengers don’t fasten their seat belts

TLSI stock touches 52-week low at $3.5 amid market challenges

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Lincoln City and Charlton Athletic will both be looking to bounce back from midweek defeats when they face off at the LNER Stadium on Saturday. The Imps head into the weekend in ninth place in League One , while the visitors are four points behind in 13th position. © Imago After winning their final two league games in October, Lincoln were sitting in fifth position with 24 points to their name after 13 matches. However, their top-six push has been setback with a five-game winless run, leaving them four points adrift of the League One playoffs. They began that run of poor league form with consecutive draws, before they fell to three straight defeats against Wycombe Wanderers, Wrexham and Rotherham United. Jovon Makama netted his second goal of the season to cancel out Sam Nombe 's opener in Tuesday's away clash with Rotherham, only for Sean Raggett to score a 77th-minute winner to condemn the Imps to a 2-1 defeat, extending their winless away league run to six matches. Michael Skubala 's side will now return to the LNER Stadium, where they have recorded three victories in their last five home league matches. © Imago Charlton will be frustrated with their current position in the League One table, with the Addicks sitting in the bottom half and eight points adrift of the playoffs after winning six, drawing four and losing seven of their 17 league matches. The Addicks have found wins hard to come by in recent times, having won just one of their previous seven league games (D3, L3). That solitary victory took place at the end of last month when they bounced back from consecutive league defeats to clinch a narrow 1-0 victory over basement side Burton Albion. However, the Addicks were unable to build upon that result in their midweek home outing against Crawley Town, conceding the decisive goal in the 80th minute as they fell to a 2-1 defeat at The Valley, extending their winless home run to three league games. The first goal could be crucial if Charlton are to return to winning ways because they have won all six league games in which they have scored this season. © Imago The hosts are unable to call upon the services of Lewis Montsma , Tom Bayliss and Tom Hamer due to their respective injury issues. Adam Jackson has been ruled out after sustaining a facial injury against Rotherham, while Ben House picked up a knock in midweek and is now a doubt for Saturday's fixture. Tendayi Darikwa picked up his fifth yellow card of the season in midweek, meaning he will now have to serve a one-match suspension. As for the visitors, they are expected to be without the services of Kayne Ramsay , Chuks Aneke and Zach Mitchell . Charlton captain Greg Docherty is available following a three-match suspension, along with midfielder Luke Berry , who has completed a one-game ban for an accumulation of yellow cards. Karoy Anderson will have to be assessed after he sat out the midweek defeat to Crawley due to a hamstring issue. Lincoln City possible starting lineup: Wickens; Jefferies, O'Connor, Roughan, Hamilton; Moylan, Erhahon, McGrandles; Makama, Ring, Draper Charlton Athletic possible starting lineup: Maynard-Brewer; Edmonds-Green, Mitchell, Gillesphey, Edwards; Taylor, Coventry, Docherty; Godden; Leaburn, Ahadme The two sides will be low on confidence following their poor run of results in League One, and with wins proving to be hard to come by, we think Lincoln and Charlton could play out a draw in a cagey contest at the LNER Stadium. For data analysis of the most likely results, scorelines and more for this match please click here .

DENVER , Dec. 16, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC ), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions from TTEC Engage and TTEC Digital , today announced that TTEC Digital has been recognized as the Cisco Reimagine Customer Experiences Partner of the Year – Americas. "In collaboration with Cisco, TTEC Digital is helping industry leaders in banking, healthcare, insurance, government services, and more improve their customer experiences with a strong mix of CX strategy and technology. We are honored to be recognized by Cisco for our shared success and look forward to continued partnership," said John Wolf , global Cisco lead at TTEC Digital. In FY24, TTEC Digital achieved significant milestones with Cisco including a 44% year-over-year growth in bookings. Cisco also recognized TTEC Digital for providing targeted training and certifications, expanding into the Cisco commercial space with a focus on Webex Enterprise Contact Center solutions, and developing new services such as WxCC Jet and InteractionSync for Cisco Webex Contact Center. Announced at WebexOne , the Cisco Reimagine Customer Experiences Partner of the Year award recognizes the partner who has had the most success selling and implementing Webex Contact Center solutions to help clients deliver best-in-class customer experiences. TTEC Digital has partnered with Cisco for more than 20 years and was the first partner to take Cisco Contact Center to the cloud. As a five-time Cisco partner of the year winner, TTEC Digital has a strong track record of continuously delivering innovation, leadership and best practices to clients in conjunction with Cisco. To learn more, visit https://ttecdigital.com/partners/cisco . About TTEC TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ: TTEC) is a leading global CX (customer experience) technology and services innovator for AI-enabled digital CX solutions. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-gen digital technology, the Company's TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI and analytics solutions. The Company's TTEC Engage business delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back office, and fraud prevention services. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The Company's employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more visit us at https://www.ttec.com . Media Contact: Meredith Matthews meredith.matthews@ttec.com +1 281-770-2566 View original content to download multimedia: https://www.prnewswire.com/news-releases/ttec-digital-wins-cisco-reimagine-customer-experiences-partner-of-the-year--americas-302332643.html SOURCE TTEC Holdings, Inc.The ECOWAS Heads of State Summit will be held on Sunday, December 15, 2024, in Abuja, Nigeria. The meeting will mainly focus on ratifying the withdrawal of Mali, Niger Republic and Burkina Faso from the sub-regional organisation. The three countries already announced the formation of another bloc called the Alliance des États du Sahel (AES), meaning Alliance of Sahel States (ASS). Political experts believe that the ECOWAS has suffered in recent months from the exit of the three Sahel countries, which has had negative economic consequences for the organisation, including a budget deficit that has jeopardised vital projects of the Centre for Renewable Energy and Energy Efficiency (ECREEE). According to economic expert, Luka Malle, the Economic Community of West African States has completely lost its legitimacy due to the decision to impose unfair economic sanctions against Mali in 2022, as well as attempts at military intervention in Niger Republic following the military coup and overthrow of former President Mohamed Bazoum in July 2023. “It’s true that unity is Africa’s strength, but ECOWAS has completely discredited itself by raising its voice against its founding members when necessary, and let’s not forget that ECOWAS attempted military intervention in Niger,” added the expert. Following the military coup in Niamey, the economic bloc considered military intervention in Niger. On July 30, 2023, ECOWAS declared its readiness to “take all necessary measures to ensure the restoration of constitutional order in the Republic of the Niger” and specified that “such measures may include the use of force.” ECOWAS is not giving up hope of bringing Mali, Burkina Faso and Niger back into its fold. However, it should be noted that the AES countries have distanced themselves from France’s influence on their internal affairs. The economic bloc, for its part, remains an organisation that is often criticised for being too attached to the French point of view. Mali, Niger and Burkina Faso do not intend to deviate from the course set out, which is based on the pursuit of true sovereignty, both in terms of security and monetary policy. In this context, Malle is of the opinion that the AES countries should not be expected to remain within ECOWAS fold.